The NICE Manager On-The-Go app leverages the full capabilities of NICE Interaction Management and allows the contact center supervisor to access these tools anytime, anywhere. Unleash the power of the NICE Contact Center environment on the iPad, including tracking every agent, tapping into the potential of any interaction and tackling problems in real time.
The app is compatible with NICEs contact center suite, including Interaction Management, Desktop Tag & Trigger, Real-Time Activity Monitoring and Real-Time Speech Analytics.